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Frequently Asked Questions

Everything about pricing, licensing, privacy, and getting the best Ghibli-style results. Can't find your answer? Contact us — we reply fast.

🌱 Getting Started

What is GhibliAI?+

GhibliAI is a web-based AI art generator that transforms your photos — or text descriptions — into hand-painted, watercolor-style artwork inspired by the aesthetic of classic Japanese animation. It runs entirely in your browser: no app download, no design skills, and no account required for the free tier.

Is GhibliAI really free?+

Yes. You can generate Ghibli-style images for free, with no signup, right on the homepage. The free tier is supported by non-intrusive advertising. If you want more generations, higher resolution, no watermark, and commercial rights, a premium pack of 20 generations costs a one-time $4.99 — there is no subscription.

Do I need to create an account?+

No account is needed for free generations. For a premium purchase, we only ask for an email address at checkout so we can deliver your order confirmation and let you restore your credits on any device.

How do I get the best results?+

For photo transformations: use a well-lit photo where the subject is clear, and add a short guiding prompt like 'preserve facial features, golden hour lighting, watercolor style.' For text prompts: describe the medium (watercolor, cel animation), the lighting (golden hour, lantern glow), and one clear subject. Our blog has full prompt guides with copy-paste templates.

Which photos transform best?+

Photos with natural light and interesting environments — landscapes, travel photos, portraits outdoors, pets in daylight — transform most dramatically. Harshly-lit indoor photos and very dark images give the AI less to work with. See our photo-to-Ghibli guide on the blog for a full breakdown.

💳 Pricing & Credits

How much does premium cost?+

A premium pack is a one-time payment of $4.99 for 20 high-resolution generations. It is not a subscription — no recurring charges, no hidden fees. Your credits never expire.

What do I get with a premium pack?+

20 generations at high resolution, no watermark, priority processing, and a full commercial license — you can sell prints, use images in client work, game assets, book covers, and products.

How are payments processed?+

Payments are processed securely by Lemon Squeezy, a PCI-compliant merchant of record that handles cards, PayPal, and local payment methods. We never see or store your card details.

I paid but my credits didn't appear — what do I do?+

Credits usually activate within seconds of checkout. If they don't, use the 'Restore purchase' option on the homepage and enter the email you used at checkout — this re-links your purchase on any device. If that fails, contact us at [email protected] with your order email and we'll fix it quickly.

Can I use my credits on a different device?+

Yes. Use 'Restore purchase' on the new device and enter your checkout email — your remaining credits will be restored.

Do you offer refunds?+

If something went wrong — duplicate charge, technical failure, credits that can't be restored — contact [email protected] and we'll make it right. Because generations incur real compute costs, we can't refund packs that have been substantially used, but we handle genuine problems case by case.

⚖️ Licensing & Commercial Use

Can I use the images commercially?+

Premium generations include full commercial rights: sell prints and print-on-demand products, use them in games, books, marketing, and client projects. Free tier images are licensed for personal, non-commercial use only.

Who owns the images I create?+

You do — GhibliAI claims no ownership over your generations. Note that under current US Copyright Office guidance, purely AI-generated images may not qualify for copyright registration, which affects your ability to stop others from copying them, not your right to use them. Our copyright guide on the blog explains this in plain English.

Is Ghibli-style AI art legal?+

Artistic styles are not protected by copyright — only specific characters, scenes, and trademarks are. Original scenes rendered in a painterly anime aesthetic (your photos, your imagined landscapes) are legal to create and sell. What you must avoid is reproducing protected characters or using studio names and logos on products. See our full legal guide on the blog.

Is GhibliAI affiliated with Studio Ghibli?+

No. GhibliAI is an entirely independent tool with no affiliation, endorsement, or connection to Studio Ghibli, Inc. 'Ghibli style' is used purely as a descriptive reference to a beloved aesthetic tradition of hand-painted animation.

Do I need to say my art is AI-generated?+

On marketplaces that require disclosure (Etsy, Adobe Stock, itch.io asset stores), yes — and we recommend transparency everywhere. Honest labeling protects your accounts and builds trust with buyers.

🔒 Privacy & Safety

What happens to photos I upload?+

Uploaded photos are processed ephemerally: they're sent over an encrypted connection, used only to create your generation, and permanently deleted within 24 hours — most are purged as soon as your session ends. They are never used to train AI models and never shared with third parties.

Are my prompts or images used for AI training?+

No. Neither your uploaded photos, your prompts, nor your generated images are used for model training — by us or anyone else.

Is it safe to upload photos of my children or family?+

Uploads are encrypted, processed automatically without human review, and deleted within 24 hours. That said, the same judgment you'd apply to any online service applies here — upload only what you're comfortable processing through a cloud service.

What data do you collect?+

The minimum needed to run the service: anonymous usage analytics, and — only if you purchase — the email you provide at checkout for order delivery and purchase restoration. Full details are in our Privacy Policy.

⚙️ Technical Questions

What resolution are the generated images?+

Free tier images are generated at standard resolution, ideal for social media and screens. Premium generations are high resolution, suitable for prints, products, and professional use.

How long does a generation take?+

Typically 15–40 seconds depending on load. Premium generations get priority processing during busy periods.

Why did my generation fail or look wrong?+

Occasional failures happen under heavy load — simply regenerate. If the style looks off (too photographic, too modern-anime, distorted faces), our troubleshooting guide on the blog covers the nine most common problems and their exact prompt fixes.

Does GhibliAI work on mobile?+

Yes — the generator is fully responsive and works in any modern mobile browser. You can upload photos straight from your camera roll.

Can I generate wallpapers or specific aspect ratios?+

Yes — describe the composition you need ('wide cinematic landscape' for desktop, 'vertical portrait composition' for phone lock screens). Our wallpaper prompt collection on the blog has 30 ready-to-use prompts.

Still curious? Just try it.

The fastest answer is a generation of your own — free, no signup, results in seconds.